At Leo Toy Store, we stand by the quality and durability of our products. We want you to have a worry-free shopping experience, which is why we offer the following Product Warranty.
1. Warranty Coverage
Our Product Warranty covers defects in materials and workmanship for a period of [Warranty Period] from the date of purchase. If a product is found to be defective within this period, we will, at our discretion, either repair or replace the product free of charge.
2. Warranty Exclusions
Our Product Warranty does not cover:
- Normal wear and tear resulting from product use.
- Damage caused by misuse, negligence, accidents, or improper handling.
- Modifications or alterations made to the product by the customer.
- Products not purchased from https://leotoystore.com/ or an authorized retailer.
- Products for which the warranty period has expired.
3. How to Make a Warranty Claim
To initiate a warranty claim, please follow these steps:
- Contact our Customer Support team at [Customer Support Email] within the warranty period.
- Provide proof of purchase (order number, receipt, or invoice) and a clear description of the defect or issue.
- Wait for instructions from our Customer Support team regarding the return or repair process.
4. Resolution of Warranty Claims
Upon receiving your warranty claim, we will assess the issue and determine whether it falls within the scope of our Product Warranty. If it does, we will proceed with repair or replacement as appropriate.
5. Warranty Duration
The duration of our Product Warranty may vary depending on the specific product. Please refer to the product listing on our website for warranty information specific to each item.
6. Legal Rights
This Product Warranty is in addition to your legal rights as a consumer and does not affect those rights. If you have any questions or concerns about your legal rights or the warranty, please contact us at [Customer Support Email].
7. Contact Us
If you have any questions or require further assistance regarding our Product Warranty, please contact our Customer Support team at email@example.com.